Refund Policy
Effective Date: February 21, 2024
At Kelvious LLC, we strive to ensure customer satisfaction with our products and services. This Refund Policy outlines the circumstances under which refunds are available for our products and services.
Refunds for Products and Services
• Digital Products & Services: All sales of digital products and services are final. No refunds or returns are available for digital services or products provided by Kelvious LLC.
• Physical Products: We offer refunds on physical products under the following conditions:
– The return request must be initiated within 7 days of receiving the product.
– The product must be in its original condition and packaging.
Refund Process
• Once a return request is received and approved, refunds will be processed within **7 working days**.
• Refunds will be issued to the original payment method.
• Customers are responsible for any shipping costs associated with returning a product, unless the product was damaged or defective upon delivery.
How to Request A Refund?
To request a refund or return a product, email contact@kelvious.com. Be sure to specify the Kelvious LLC product you are referring to and provide any relevant details such as order number and the reason for the refund request.
For any questions or further assistance regarding this Refund Policy, please contact us at contact@kelvious.com.